Claiming an Existing Dancer Profile

How to claim your child's existing profile and link it to your parent/guardian account.

If your child already has a dancer profile, claim it rather than creating a new one. Claiming links the existing record to your account, so their history, entries, and results stay in one place.


When to Claim

  • Their studio registered them for an event
  • They already have their own dancer account
  • They competed at a previous event on Kompdesk

How to Claim

Open Claim Existing Dancer from the More menu, the dashboard, or My Dancers. The claim page runs in four steps.

  1. Verify the dancer: enter their surname, date of birth, and full ID number. These are matched against profiles already on the system.
  2. Say who you are: choose I am their parent/guardian. The other option, I am the dancer, is for a dancer claiming their own profile.
  3. Confirm: check the name and studio shown are the right child.
  4. Sign in: sign in to your account, or create one if you do not have it yet.

Once confirmed, the dancer appears on your dashboard. No duplicate profile is created.


If No Match Is Found

CauseWhat to Do
Details differ from what the studio capturedAsk the studio to confirm the exact surname, date of birth, and ID on file
Profile does not exist yetUse Create Dancer instead
ID number typed partiallyEnter the full ID number, not only the last digits

More Than One Child

Claim each child separately. Claimed and created dancers behave identically once they are on your account.

Need more help?

Browse the Help Centre or email support@kompdesk.com.