If you are having trouble purchasing tickets, here are the most common issues and solutions.
Common Issues
"Only X ticket(s) remaining"
- The day you selected is almost sold out
- Reduce the number of tickets or choose a different day
"Maximum X tickets per order"
- There is a limit on how many tickets you can buy in a single order
- Place multiple orders if you need more tickets
"Please select at least one ticket"
- You have not selected any tickets. Choose at least one day and quantity
Payment Failed
- Check that your payment details are correct
- Ensure your card has sufficient funds
- Try a different payment method
- Disable your ad blocker (it can interfere with payment processors)
Sold Out
If all tickets are sold out for a day:
- Contact the event organiser. They may release more tickets or increase capacity
- Check back later. Capacity may be adjusted
- Some events offer standby or door sales
Free Events
If the event shows "This is a free event: no tickets are required for entry", you do not need to purchase tickets. Simply arrive at the venue.
After Purchase
- You receive a confirmation email with a link to view your tickets
- Keep this email safe. It contains your ticket access link
- If you did not receive the email, check your spam folder
- You can access your tickets at any time using the link in the confirmation email