How Do I Contact the Event Organizer?

How to send a message to the event organizer from within Kompdesk.

Kompdesk has a built-in contact form that lets you send a message directly to the event organiser from within your portal.


How to Send a Message

  1. Look for the "Contact Organiser" button in your portal (usually in the sidebar, event info page, or as a floating action button)
  2. A modal form opens with:
    • Your name and email (pre-filled from your account)
    • The organiser's email (shown for reference)
    • Subject field (max 100 characters)
    • Message field (max 2,000 characters)
  3. Write your message and click Send

What Happens Next

  • The organiser receives your message via email
  • Your email address is included as the reply-to address, so the organiser can reply directly to your inbox
  • The message includes event context automatically (which event, your role)
  • You will see a confirmation that the message was sent

Tips

  • Be specific in your subject line (e.g., "Entry #42: need to change music title")
  • Include your studio name or dancer name for faster identification
  • Check your email for the organiser's reply. They respond via email, not through the platform
  • If you do not see a contact button, look in the event information page for the organiser's email address

Need more help?

Browse the Help Centre or email support@kompdesk.com.